Ordering
What is your order cut off?
Our order cut off is 10.30pm. We deliver 6 days a week (Monday - Saturday)
I forgot to place my order!
No problem. Just get in touch and we will see what we can do. We can usually accommodate same day orders - but this is dependent on stock levels and time of day. Just get in touch!
Where do you ship to?
We deliver throughout the Taupo & Turangi region, but can courier smaller items north island wide
I have a question about my order, who can I talk to?
Please use the contact form on the Contact Us page to send us your queries.
Produce
Where is your produce sourced from?
All our produce comes from growers throughout the central North Island. By having direct and regular links to the freshest produce for our Misfit Garden Boxes, we can access the very best produce to supply our wholesale customers.
There is something I want that's not on your stock list yet!
No problem! Just get in touch and we will do our very best to find a grower and stock it for you. You can find our details on the contact us page.
Returns
There is an issue with my order
Any issues with orders or produce need to be raised with the team within 24 hours of delivery.
Payment
How can I pay for my order?
We offer 3 different payment methods: payment via CC on order, payment on invoice, or by direct debit. If paying by invoice we have 7 days payment terms, but this can be extended to 20th month if a credit account form is filled out.
Ordering
How Can I Order?
Orders can be placed HERE through our account on Upstock. Not got an Uspstock profile yet? You can easily open one in just 10 minutes. Follow the link to sign up!